Each piece of our meticulously crafted jewelry is made with love to be cherished by you. With attentive care, its sparkle will endure forever.
If you find the need for repair on any EMTEE jewelry piece, please reach out to us via email at info@emteejewelry.com . In your correspondence, kindly provide your full name, email, order number, and a detailed description of the repair issue. It is important to note that we offer free of charge repairs for any item, however, replacement with an item of equivalent value is not available under our policy. Please be aware that shipping fees associated with the repair service are the responsibility of the customer. Your understanding of these terms is greatly appreciated.

TIPS TO TAKE CARE OF YOUR JEWELRY:
Embracing these care practices will preserve the beauty and longevity of your treasured 18K gold and diamond jewelry

-To maintain the luster of your pieces, we recommend wearing them after applying cosmetics, lotions, and perfumes to avoid potential residue.
-When you are not wearing your jewelry, store each piece individually in a soft pouch or a lined jewelry box to prevent scratches and minimize exposure to air.
-To clean, gently wipe with a soft, lint-free cloth to remove any accumulated oils or debris.
-For a more thorough cleaning, a mild solution of warm water and a small amount of dish soap can be used, followed by a gentle pat dry.
-Periodic professional cleaning and inspection are advisable.